STATUTE OF THE ASSOCIATION 4 BY 4
Note: The association's name "4 BY 4" is kept in its official English form (per Article 2 of the Statute) and is not translated.
I. GENERAL PROVISIONS
Article 1
This Statute of the Association 4 BY 4 (hereinafter: the "Association") establishes provisions on the name and registered seat, representation, the appearance of the Association's seal, the objectives and field of activity in accordance with those objectives, the activities through which the objectives are achieved, economic activities, the manner of ensuring public transparency of the Association's operations, the conditions and manner of membership admission and termination, the rights, obligations and responsibilities as well as disciplinary responsibility of members and the manner of keeping the membership register, the bodies of the Association, their composition and the manner of convening meetings, election, recall, powers, decision-making procedures and duration of mandates, as well as the manner of convening the Assembly in case of expiry of the bodies' mandates, the election and recall of the Association's liquidator, the termination of the Association's existence, the property, the manner of acquiring and disposing of property, the procedure regarding property in case of termination of the Association, the manner of resolving disputes and conflicts of interest within the Association, and other matters of importance for the work of the Association.
Terms used in this Statute that have a gender-specific meaning, regardless of whether used in the masculine or feminine form, apply equally to both genders.
Article 2
The name of the Association is: Association 4 BY 4.
The name of the Association in English is: 4 BY 4 Association.
The registered seat of the Association is in Rijeka, Ivana Zajca 24.
The Association operates within the territory of the Republic of Croatia.
The Association has the status of a legal entity, acquiring legal personality upon registration in the Register of Associations of the Republic of Croatia.
Article 3
The Association is represented by the Executive Delegate.
The Executive Delegate of the Association may transfer certain representation tasks to third parties on the basis of a written power of attorney, which defines the scope and extent of representation.
The person authorized for representation:
is responsible for the legality of the Association's operations,
manages the Association's affairs in accordance with the decisions of the Assembly, unless otherwise stipulated by this Statute,
is responsible for submitting the proposed annual financial report to the Assembly,
delivers the minutes of the regular Assembly session to the competent office maintaining the register of associations,
concludes contracts and undertakes other legal actions in the name and on behalf of the Association,
performs other tasks in accordance with the law, this Statute and other acts of the Association.
Article 4
The Association has a seal.
The Association's seal is rectangular in shape, dimensions 30x16 mm, containing the name, seat and address of the Association's seat.
The number of seal copies and the manner of use and safekeeping of the seal are determined by the Executive Delegate of the Association by special decision.
Article 5
In order to better connect its membership and improve its work, the Association may establish branches, committees, sections and other internal organizational forms of the Association.
The establishment, internal structure and manner of operation of the internal organizational forms of the Association are regulated by a general act adopted by the Assembly of the Association.
Internal organizational forms of the Association do not have the status of a legal entity.
Article 6
In pursuit of the objectives and activities established by the provisions of this Statute, the Association may join appropriate associations and federations of the same or similar associations in the country and abroad.
The decision on joining is made by the Assembly of the Association.
Article 7
The work of the Association is public.
Public transparency is ensured and achieved through timely and truthful informing of the Association's members and through the media.
Members are informed about the work of the Association through the delivery of written materials and through meetings of the Association's bodies.
Representatives of the media may attend meetings of the Association's governing bodies and report to the public on the work of these bodies and of the Association.
For the purpose of more fully achieving public transparency, the Association may publish its own bulletin in accordance with regulations on public information.
The decision on publishing a bulletin is made by the Assembly of the Association.
The Association may, as needed, publish other means of public information (periodical publications, newsletters, posters, etc.) in accordance with regulations on publishing activities.
Meetings of the Association's bodies are open to the public.
The public may only exceptionally be excluded from meetings of the Association's bodies in the following cases:
when matters constituting a business secret are being discussed,
when it concerns the protection of personal data,
when this is decided at the meeting of the Association's body due to particularly important reasons.
When a decision to exclude the public is made at a meeting of the Association's body, a majority of the members present is required for the decision.
II. FIELD OF ACTIVITY IN ACCORDANCE WITH THE OBJECTIVES, OBJECTIVES AND ACTIVITIES THROUGH WHICH THE OBJECTIVES ARE ACHIEVED
Article 8
The Association's fields of activity in accordance with its objectives are:
culture and art,
technical culture.
The objectives of the Association are the promotion of expression of contemporary musical culture, free creative and cultural expression and art in the area of the City of Rijeka and the Republic of Croatia.
The Association achieves the objectives from paragraph 2 of this Article through the following activities:
organizing music concerts and listening sessions,
promoting musical art through panel discussions, exhibitions, round tables, new media appearances,
cooperating with associations and institutions that have the same or similar interests and objectives,
popularizing various musical trends by organizing festivals, workshops and mutual cooperation,
promoting and producing accompanying promotional materials related to musical art,
working to improve quality of life through organizing and designing leisure time through socializing among members and visitors,
promoting, developing and improving technical culture with an emphasis on lighting design and room acoustics,
participating in domestic and international gatherings, seminars, etc. related to the objectives and activities of the Association.
In addition to the activities from paragraph 3 of this Article, the Association may also carry out revenue-generating activities – economic activities.
The Association may carry out economic activities in accordance with special laws and other regulations and must not carry them out for the purpose of generating profit for its members or third parties.
The Association will carry out the following economic activities:
holding paid concerts, festivals, theatrical performances and events,
renting out premises and equipment owned by the Association,
charging for services in the organization of production of concerts, festivals and similar events,
charging for the preparation and organization as well as public performance of dramatic, music-scenic and other stage works,
selling publications of the Association's members.
III. MEMBERS OF THE ASSOCIATION, RIGHTS AND OBLIGATIONS OF MEMBERS
Article 9
Membership in the Association is divided into the following categories:
regular,
user members.
Any legally capable natural or legal person who accepts the Statute and other general acts of the Association may become a regular member of the Association, exclusively upon recommendation of an existing member.
Legally capable natural and legal persons may become user members of the Association, upon recommendation of an existing member, who attend concerts, listening sessions and other events organized by the Association and pay a monetary fee for this.
Article 10
The decision on admission to membership is made by the Executive Delegate of the Association upon receipt of the candidate's application for admission.
Rights and obligations of a member of the Association are acquired on the day of entry into the membership register.
Article 11
The Association maintains a membership register.
On behalf of the Association, the membership register is maintained by the Executive Delegate of the Association.
The membership register is maintained electronically or in another appropriate manner and must contain data on personal name (or title), personal identification number (OIB), date of birth, date of joining the Association, membership category, and date of termination of membership in the Association, and may contain other data.
The membership register must always be available for inspection to all members of the Association as well as to competent authorities upon their request.
Article 12
The rights and obligations of regular members are:
to elect and be elected to the bodies of the Association,
to actively participate in the work and be informed about the work of the Association and its bodies as well as about material-financial operations,
to give proposals, opinions and comments on the work of the Association and its bodies,
to comply with the provisions of this Statute and other general acts of the Association,
to preserve the reputation of the Association,
to use member benefits provided by membership in the Association,
to regularly pay membership fees.
Article 13
The rights and obligations of user members are:
to give proposals, opinions and comments on the work of the Association,
to comply with the provisions of this Statute and other general acts of the Association,
to preserve the reputation of the Association,
to use member benefits provided by membership in the Association,
to regularly pay membership fees.
Article 14
Membership in the Association terminates:
by voluntary withdrawal,
by non-payment of membership fees upon expiry of the deadline by which the fee should have been paid,
by exclusion from membership,
by the death of a member who is a natural person,
by deletion from the relevant register of a member that is a legal entity.
Article 15
Members of the Association pay membership fees to the Association.
The amount of the membership fee is determined by the Assembly of the Association separately for each year.
Article 16
Disciplinary responsibility of a member exists if the member grossly violates the provisions of the Statute, damages the reputation or jeopardizes the interests of the Association, or causes more serious damage to the Association or its membership.
The Executive Delegate of the Association decides on the disciplinary responsibility of a member.
Due to violations of rights and obligations, a member of the Association may be issued:
a warning,
exclusion from membership of the Association.
The decision on disciplinary responsibility is made in writing and delivered to the member.
The member has the right to appeal against the decision of the Executive Delegate of the Association to the Assembly of the Association within 15 days from the day of receipt of the decision.
Upon receipt of a proper appeal, the Assembly of the Association is obliged to make a decision on the appeal as soon as possible, and at the latest at its next following meeting.
The decision of the Assembly regarding the member's appeal is final.
Article 17
Members of the Association who have distinguished themselves in promoting the Association, its reputation and operations, may be awarded recognitions of the Association.
The types of recognitions, criteria, and the manner of proposing and awarding are regulated by a special act adopted by the Assembly of the Association.
Recognitions of the Association may exceptionally be awarded to other persons who have distinguished themselves in promoting the activities and development of the Association.
The decision on awarding recognitions, upon proposal of the Executive Delegate of the Association, is made by the Assembly of the Association.
IV. BODIES OF THE ASSOCIATION
Article 18
The bodies of the Association are:
Assembly,
Executive Delegate.
ASSEMBLY
Article 19
Members of the Association manage the Association directly through the Assembly.
The Assembly is the highest body of the Association, composed of all regular members of the Association.
Other persons without voting rights may be invited to and participate in the work of the Assembly.
Article 20
The Assembly considers matters of common interest to all members, as well as matters proposed by the Executive Delegate.
On these matters, the Assembly takes positions and adopts conclusions, guidelines and decisions.
Assembly meetings may be regular, election-related or extraordinary.
The regular Assembly is held at least once a year.
The election Assembly is held every two years and must be convened and held before the expiry of the mandate of the Association's bodies.
The Executive Delegate of the Association may convene an Extraordinary Assembly on their own initiative or at the request of at least 1/3 of the members of the Association, with the agenda to be proposed immediately.
If the Executive Delegate does not convene the Assembly at the request of the proposers referred to in paragraph 6 of this Article within 15 days of the submitted request, and the Assembly must be held within 30 days from the day of submitting the request, the proposer may convene it.
At an Extraordinary Assembly, only the matter for which it was convened is considered.
In case of expiry of the mandate of the Association's bodies, the Assembly of the Association may be convened by the person registered in the register of associations as the person authorized for representation, or by at least 1/3 of the members of the Association entered in the membership register prior to the expiry of the mandate of the Association's bodies.
Article 21
Within its competence, the Assembly of the Association:
adopts the Statute of the Association and its amendments,
elects and dismisses the Executive Delegate,
appoints and recalls the liquidator of the Association,
decides on joining federations, associations, networks and other forms of connecting the Association,
adopts the work plan and financial plan for the following calendar year and the report on work for the previous calendar year,
adopts the annual financial report,
decides on changes to objectives and activities, economic activities, termination of operations and distribution of remaining assets of the Association,
makes decisions on status changes,
decides on second-instance appeals of members of the Association,
decides on awarding recognitions and awards,
adopts, as needed, rules of procedure for its work,
decides on other matters for which this Statute does not establish the competence of other bodies of the Association.
Article 22
The Assembly is convened by the Executive Delegate of the Association by delivering written invitations to members, as a rule at least 8 days before the Assembly meeting is held.
The invitation contains information about the place and time of the meeting, as well as the proposed agenda. Materials on the matters on the agenda are, as a rule, delivered along with the invitation.
The Assembly is chaired by a working presidency.
At the beginning of the Assembly's work, the manner of voting is determined if this has not been established by a special act, the rules of procedure of the Assembly.
Voting may be public or secret.
Article 23
The Assembly may validly make decisions if at least an absolute majority of the regular members of the Assembly is present.
Valid decisions are made by a majority of votes of those present, unless otherwise determined by this Statute.
EXECUTIVE DELEGATE
Article 24
The Executive Delegate of the Association is elected by the Assembly for a period of two years, and the same person may be re-elected multiple times consecutively.
The Executive Delegate of the Association ensures the proper and lawful operation of the Association.
The Executive Delegate is accountable to the Assembly of the Association for their work.
Article 25
The Executive Delegate of the Association:
represents the Association,
is responsible for the legality of the Association's operations,
manages the Association's affairs in accordance with the decisions of the Assembly,
is responsible for submitting the proposed annual financial report to the Assembly of the Association,
delivers the minutes of the regular Assembly meeting to the competent office maintaining the register of associations,
concludes contracts and undertakes other legal actions in the name and on behalf of the Association,
performs other tasks in accordance with the law, this Statute and general acts of the Association.
In case of absence or incapacity of the Executive Delegate, they are replaced by another person designated by the Executive Delegate, or by the Assembly of the Association if the Executive Delegate is unable to do so.
PROVISIONS ON ELECTION
Article 26
Elections are conducted by secret ballot, as a rule between multiple candidates, unless the Assembly decides otherwise.
The candidate who received the most votes is elected Executive Delegate of the Association, provided that this is also an absolute majority of votes of the members present.
If no candidate receives an absolute majority of votes of the members present in the first round, the two candidates with the highest number of votes proceed to a second round of voting, and the candidate who receives more votes is then elected.
PROVISIONS ON RECALL
Article 27
The mandate in all bodies of the Association lasts 2 years.
The mandate terminates upon expiry of time, recall, or acceptance of resignation from the function.
The mandate may terminate before the expiry of time if a member neglects their duties or does not perform them in accordance with this Statute, decisions of the Association's bodies, or the law.
Recall is carried out according to the same procedure as election.
Article 28
A proposal for the recall of the Executive Delegate of the Association may be submitted by at least 1/3 of the members of the Assembly of the Association.
After considering the recall proposal, the Assembly decides whether to proceed to a vote on the recall.
The Executive Delegate of the Association is recalled if a majority of the total number of members of the Assembly voted for the recall.
For the newly elected Executive Delegate, or member of a body of the Association, the mandate lasts until the expiry of the mandate of the other members of the body of the Association.
Any member of a body of the Association may request their own discharge before the expiry of the mandate, provided that they are obliged to perform their duty until a decision on discharge is made.
The Assembly is obliged to make a decision on the request for discharge at its first meeting.
V. LIQUIDATOR
Article 29
The liquidator of the Association may be a natural or legal person appointed and recalled by the Assembly of the Association, and who is entered as liquidator in the register of associations.
The liquidator need not be a member of the Association.
The liquidator represents the Association in the liquidation procedure, and upon the opening of the liquidation procedure is entered in the register of associations as the person authorized to represent the Association until the completion of the liquidation procedure and the deletion of the Association from the register of associations.
The liquidator carries out the liquidation of the Association in accordance with the provisions of the Act on Associations.
VI. TERMINATION OF THE ASSOCIATION'S EXISTENCE
Article 30
The reasons for termination of the Association's existence are:
a decision of the Assembly on termination of the Association,
merger with another association, consolidation with another association, division of the Association through separation,
the passage of twice the time provided for holding a regular Assembly meeting, without it being held,
a final court decision on the abolition of the Association,
the initiation of bankruptcy proceedings,
at the request of a member, if the number of members of the Association has fallen below the number of founders required for the establishment of the Association, and the Executive Delegate of the Association has not made a decision on the admission of new members within one year of the occurrence of this fact.
In the cases referred to in paragraph 1, items 1 and 5 of this Article, the liquidator is obliged to submit to the competent office a request for registration of the termination of the Association's activities in the register of associations within 8 (eight) days from the day of adoption of the decision on termination of the Association, or the initiation of bankruptcy proceedings.
VII. PROPERTY OF THE ASSOCIATION, THE MANNER OF ITS ACQUISITION AND DISPOSAL OF POSSIBLE PROFIT
Article 31
The property of the Association consists of monetary funds acquired by the Association through payment of membership fees, voluntary contributions and donations, through activities by which the objectives are achieved, through economic activities, through financing of programs and projects of the Association from the state budget and budgets of local and regional self-government units as well as funds and/or foreign sources, as well as other monetary funds acquired in accordance with the law, its immovable and movable property, as well as other property rights.
The Association may dispose of its property only for the achievement of objectives and the performance of activities determined by this Statute, in accordance with the law.
Article 32
The Association maintains business books and compiles financial reports in accordance with regulations governing the manner of financial operations and accounting of non-profit organizations.
Article 33
For its obligations, the Association is liable with its entire property.
Members of the Association and members of its bodies are not liable for the obligations of the Association.
Bankruptcy proceedings may be conducted against the Association, in accordance with the law.
VIII. HANDLING OF PROPERTY IN CASE OF TERMINATION OF THE ASSOCIATION
Article 34
In case of termination of the Association's existence, the property, after settling creditors and the costs of liquidation, court and other proceedings, is handed over to an association, institution or foundation having the same or similar statutory objectives, based on a decision of the Assembly in accordance with this Statute.
The Association has no right to distribute the Association's property to its founders, members of the Association, the person authorized for representation, employees or persons connected to them.
Connected persons are considered to be spouses or common-law partners, same-sex partners, blood relatives in a direct line, siblings, guardians and adoptive parents or adopted children, as well as other natural and legal persons who, based on other grounds and circumstances, may reasonably be considered as interest-connected with the founders, members of the Association, persons authorized for representation and employees.
If the Association has received financial funds from public sources (financing of programs and projects of interest to the general good from public sources), in case of termination of existence, the remainder of the funds will be returned to the budget from which the financial funds were allocated.
If, in case of termination of the Association's existence, for any reason the procedure regarding the Association's property determined by the Association in this Statute cannot be carried out, the remaining property is acquired by the City of Rijeka.
IX. RESOLUTION OF DISPUTES AND CONFLICTS OF INTEREST
Article 35
For resolving disputes and conflicts of interest within the Association, a committee of three members appointed by the Assembly is competent.
The committee referred to in the preceding paragraph conducts a preliminary procedure and, after establishing the factual situation, proposes to the Assembly the adoption of an appropriate decision.
An objection against the decision of the Committee may be lodged with the Assembly of the Association within 15 days from the day of delivery of the decision.
The decision of the Assembly is final.
X. STATUTE AND OTHER GENERAL ACTS OF THE ASSOCIATION
Article 36
The Statute is the fundamental general act of the Association, and all other general acts must be in accordance with the provisions of the Statute.
The draft amendments to the Statute is prepared and established by the Executive Delegate of the Association and submitted for discussion to the members of the Association.
The Executive Delegate of the Association considers the comments given in the discussion, takes positions on them and establishes the proposed Statute.
Interpretation of the provisions of the Statute is given by the Assembly of the Association.
Interpretation of other general acts is given by the Executive Delegate of the Association.
Article 37
All internal matters of the Association, as well as other matters not regulated by the Statute that require more detailed elaboration, will be regulated by general acts adopted by the Assembly or the Executive Delegate of the Association.
XI. FINAL PROVISIONS
Article 38
This Statute enters into force on the day of its adoption.
EXECUTIVE DELEGATE:
Mirko Trkulja
This English version is a translation provided for informational purposes. In case of any discrepancy, the original Croatian version of the Statute, certified by the Office of State Administration in Primorje-Gorski Kotar County, remains authoritative.
PRIVACY POLICY
4 BY 4
manual.hr
Last updated: October 7, 2025
1. INTRODUCTION
4 BY 4 (hereinafter: the "Association", "we" or "us") respects the privacy of its members and users of the manual.hr website (hereinafter: the "Portal").
This Privacy Policy describes how we collect, use, store and protect your personal data when you use our Portal, in accordance with:
the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679)
the Act on the Implementation of the General Data Protection Regulation (Croatian Official Gazette 42/18)
the Electronic Communications Act (Croatian Official Gazette 73/08, 90/11, 133/12, 80/13, 71/14, 72/17)
By using the manual.hr Portal, you accept the practices described in this Privacy Policy.
2. DATA CONTROLLER
Name: 4 BY 4
Address: Ivana Zajca 24, 51000 Rijeka, Croatia
Registration number (OIB): [insert Association's OIB]
Data protection contact person: Mirko Trkulja
Email: [insert official email]
Phone: [insert contact phone]
For any questions regarding the protection of your personal data, you may contact us via the contact details above.
3. WHAT PERSONAL DATA WE COLLECT
3.1. Data we collect directly from you
When you register on the Portal as a member or user, we collect the following personal data:
Basic data:
First and last name
Email address
Date of birth
OIB (for Croatian members)
ID card number or other identification number (for foreign members)
URL of profile photo
Note on encryption: The following personal data are stored in our database in encrypted form: first and last name, email address, OIB or ID card number, and profile photo URL. Encryption provides additional protection for your data even in the event of a database security breach.
Membership data:
Membership category (regular or user membership)
Date of joining the Association
Membership fee status
Membership fee payment history
Data for accessing the Portal:
Username or email address
Password (stored in encrypted form)
Transaction data:
Data on purchased tickets for events
Payment history
Data required for payment processing (handled by Stripe)
3.2. Data we collect automatically
Technical data:
IP address
Browser and device information
Time of access to the Portal
Pages visited on the Portal
Cookies:
Session cookie – necessary for the functioning of the Portal and for maintaining the logged-in state of the user
4. LEGAL BASIS AND PURPOSE OF DATA PROCESSING
We process your personal data on the basis of the following legal grounds:
4.1. Performance of a contract (Article 6(1)(b) GDPR)
We process your data in order to:
Provide access to the Portal and manage membership
Process your registration and maintain your user account
Enable the purchase of tickets for events and membership fees
Enable the invitation of new members
Provide information about events organized by the Association
4.2. Compliance with legal obligations (Article 6(1)(c) GDPR)
We process your data for the purpose of:
Maintaining the membership register in accordance with the Statute of the Association and the Act on Associations
Fulfilling accounting and tax obligations
Retaining financial documentation within statutory deadlines
4.3. Legitimate interests (Article 6(1)(f) GDPR)
We process your data for:
Internal statistical reporting on the Association's operations
Improving the user experience on the Portal
Protecting the security of the Portal and preventing misuse
Communicating with members of the Association
4.4. Consent (Article 6(1)(a) GDPR)
For sending newsletter messages to Association members, we will request your explicit consent. You may withdraw your consent at any time.
5. HOW WE USE YOUR PERSONAL DATA
We use your personal data for the following purposes:
5.1. Membership management
Processing membership applications
Maintaining the membership register in accordance with the Statute
Tracking membership fee status
Communication related to membership
5.2. Event organization
Informing members about upcoming events
Sale and distribution of tickets
Organizing concerts, listening sessions, festivals and other events
5.3. Financial operations
Processing membership fee payments
Processing ticket purchases
Issuing payment confirmations
Maintaining financial documentation
5.4. Communication
Sending transactional emails (registration confirmations, payment confirmations, event information)
Sending newsletters to members (with consent)
Responding to inquiries and providing customer support
5.5. Internal reporting
Preparing anonymized statistics on the Association's work
Reporting to the Association's bodies (Assembly, Executive Delegate)
Planning future activities
5.6. Security
Protecting the Portal from unauthorized access
Preventing misuse and fraudulent activities
Maintaining data integrity
6. SHARING DATA WITH THIRD PARTIES
6.1. Service providers
We share your personal data only with trusted service providers who assist us in our operations:
Stripe, Inc.
Purpose: Processing online payments (membership fees and tickets)
Data shared: Transaction data, email address
Legal basis: Performance of a contract
Location: USA (certified under the EU-US Data Privacy Framework)
Privacy Policy: https://stripe.com/privacy
Note on hosting: The manual.hr Portal is hosted on the Association's own server. We do not use an external hosting provider, so your data is not exposed to a third party for hosting purposes - all data is stored exclusively on infrastructure owned and controlled by the Association.
6.2. Legal obligations
We may disclose your personal data if required by law or if we believe in good faith that such action is necessary to:
Comply with a court order or legal request
Protect the rights, property or safety of the Association, our members or the public
Prevent fraud or unlawful activities
6.3. What we do NOT do
We do not sell your personal data to third parties
We do not share your data for marketing purposes
We do not use your data for profiling or automated decision-making
We do not transfer data outside the European Economic Area (except Stripe, which is certified)
7. HOW LONG WE KEEP YOUR DATA
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy:
Type of dataRetention periodActive members' data (digital, in database)For the duration of membershipFormer members' dataNot kept digitally – see note belowFinancial data (invoices, receipts)11 years (legal obligation)Membership registerPermanent (in accordance with the Statute)Transaction data7 years (accounting obligation)Technical logs12 monthsNewsletter consentsUntil consent is withdrawnUnaccepted invitations to new members6 months from sending
Note on former members: After termination of membership, your personal data is deleted from the Portal's digital database. In accordance with the legal obligation to maintain a membership register (Act on Associations, Statute of the Association), basic data on former members is kept exclusively in paper form, at the Association's registered seat(Ivana Zajca 24, Rijeka), with restricted access limited to authorized persons.
After the retention period expires, personal data is permanently deleted or anonymized.
8. SECURITY OF YOUR DATA
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or disclosure:
8.1. Technical measures
SSL/TLS encryption: All data transmitted between your browser and the Portal is encrypted
Secure password storage: Passwords are stored using advanced hashing algorithms
Regular updates: The system and software are regularly updated with security patches
Attack protection: Measures are in place to protect against common security threats
Backup system: Regular data backups
8.2. Organizational measures
Access to data is limited to authorized persons who need it to perform their duties
Employees and associates sign confidentiality agreements
Regular training on data protection
Security protocols and procedures
8.3. Your responsibility
Keep your access credentials secure
Use strong passwords
Do not share your user account with others
Notify us immediately if you suspect unauthorized access to your account
9. YOUR RIGHTS
In accordance with the GDPR, you have the following rights regarding your personal data:
9.1. Right of access (Article 15 GDPR)
You have the right to request information about which personal data of yours we process and to obtain a copy of that data.
9.2. Right to rectification (Article 16 GDPR)
You have the right to request correction of inaccurate or completion of incomplete personal data.
9.3. Right to erasure – "right to be forgotten" (Article 17 GDPR)
You have the right to request the deletion of your personal data under certain circumstances, unless there are legal obligations requiring retention.
9.4. Right to restriction of processing (Article 18 GDPR)
You have the right to request restriction of the processing of your personal data in certain situations.
9.5. Right to data portability (Article 20 GDPR)
You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit that data to another controller.
9.6. Right to object (Article 21 GDPR)
You have the right to object to the processing of your personal data that is based on legitimate interest.
9.7. Right to withdraw consent (Article 7(3) GDPR)
Where processing is based on consent (e.g., newsletter), you have the right to withdraw consent at any time.
9.8. How to exercise your rights
To exercise any of the above rights, please contact us via:
Email: [insert email]
Mail: 4 BY 4, Ivana Zajca 24, 51000 Rijeka
We will respond to your request within 30 days.
9.9. Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR:
Croatian Personal Data Protection Agency (AZOP)
Address: Selska cesta 136, 10000 Zagreb, Croatia
Phone: +385 1 4609 000
Email: [email protected]
Web: https://azop.hr
10. COOKIES
10.1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. Cookies allow the website to "remember" your actions and preferences.
10.2. What cookies do we use?
The manual.hr Portal uses only necessary cookies required for the functioning of the Portal:
Cookie namePurposeDurationTypesession_idMaintaining the user's logged-in stateSession (deleted upon closing the browser)Necessary
10.3. Managing cookies
The session cookie is necessary for the functioning of the Portal, and you cannot disable it if you wish to use the Portal. Without this cookie, you would not be able to stay logged into your account.
You can set your browser to block all cookies, but this will disable the functioning of most websites, including manual.hr.
We do not use:
Analytics cookies
Marketing cookies
Third-party cookies (except Stripe during the payment process)
11. LINKS TO OTHER WEBSITES
The Portal may contain links to third-party websites (e.g., social networks, partners, sponsors). This Privacy Policy does not apply to those websites.
We are not responsible for the privacy practices of other websites. We recommend that you read the privacy policies of any websites you visit.
12. AGE RESTRICTIONS
The manual.hr Portal is intended for persons over 18 years of age.
We do not knowingly collect personal data from children under 18 years of age. If we discover that we have inadvertently collected data from a child under 18, we will delete that data immediately.
If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.
13. INTERNATIONAL DATA TRANSFERS
Your personal data is stored on the Association's own server, located in the Republic of Croatia, within the European Union. We do not use external hosting providers.
The exception is payment processing through Stripe, whose servers are located in the United States. Stripe is certified under the EU-US Data Privacy Framework, ensuring an adequate level of data protection equivalent to EU standards.
For more information about Stripe's data protection measures, visit: https://stripe.com/privacy
14. CHANGES TO THE PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons.
We will notify you of any significant changes via:
Notice on the Portal
Email to your registered address
Newsletter (if subscribed)
The date of the last update is always indicated at the top of this document.
We recommend that you periodically review this Privacy Policy to stay informed about how we protect your data.
15. NEWSLETTER
15.1. Consent
We send the newsletter exclusively to members of the Association who have given explicit consent to receive such messages.
You give your consent:
During registration (by checking the corresponding box)
Subsequently, by activating it in your account settings
15.2. Newsletter content
The newsletter contains:
Notices about upcoming events and concerts
Information about the Association's work
News from the music scene
Articles from the Portal's blog
Special offers for members
15.3. Unsubscribing
At any time, you may:
Click the "Unsubscribe" link at the bottom of each newsletter message
Disable the newsletter in your account settings on the Portal
Contact us with a request to unsubscribe
After unsubscribing, you will no longer receive newsletter messages, but you will continue to receive transactional emails necessary for the functioning of your account (payment confirmations, membership notices, etc.).
16. TRANSACTIONAL EMAILS
Regardless of your newsletter settings, we send you necessary transactional emails required for providing the service:
Registration confirmation
Forgotten password / password reset
Membership fee payment confirmations
E-tickets for events
Membership status notices
Account security notices
These messages cannot be disabled, as they are necessary for the functioning of your account.
17. INVITING NEW MEMBERS
17.1. Invitation functionality
As a regular member of the Association, you have the option to invite new members to the Portal. This functionality is in accordance with the Statute of the Association, which requires a recommendation from an existing member for joining the Association.
17.2. Your responsibility
When inviting a new person:
Ensure that you have that person's consent to be invited
Do not misuse the invitation functionality for spam
Only share email addresses of persons who have expressed interest in membership
17.3. Processing of invitees' data
The email addresses of the persons you invite are used exclusively for:
Sending the registration invitation
Tracking the registration process
If the invited person does not accept the invitation within 6 months, their data is automatically deleted from the system.
18. ACCOUNT DELETION
18.1. Voluntary deletion
You may request deletion of your user account at any time by contacting the Executive Delegate of the Association.
Upon receipt of the request:
We will check for any outstanding obligations (membership fees, tickets)
We will archive financial documentation (legal obligation)
We will delete all other personal data within 30 days
We will send you confirmation of account deletion
18.2. Automatic deletion
Your account will be automatically flagged for deletion if you have not been active (logged in) on the Portal for a period of 1 year.
Before permanent deletion, we will send you a warning to your registered email address.
18.3. Exceptions
Certain data may be retained after account deletion due to:
Legal retention obligations (financial documentation – 11 years)
Protection of the Association's legitimate interests
Concluded disputes or legal proceedings
19. CONTACT
For any questions, requests or complaints regarding this Privacy Policy or the protection of your personal data, please contact:
4 BY 4
Ivana Zajca 24
51000 Rijeka
Croatia
Executive Delegate / Data protection contact person:
Mirko Trkulja
Email: [insert official email]
Phone: [insert contact phone]
We aim to respond to all inquiries within 5 business days.
20. ACCEPTANCE OF THE PRIVACY POLICY
By using the manual.hr Portal, you confirm that you have read, understood and accepted this Privacy Policy.
If you do not agree with any part of this Privacy Policy, please do not use the Portal.
Effective date: October 7, 2025
4 BY 4
Mirko Trkulja, Executive Delegate
This English version is a translation provided for informational purposes. In case of any discrepancy, the original Croatian version remains authoritative.
TERMS AND CONDITIONS
manual.hr
4 BY 4
Last updated: October 7, 2025
1. INTRODUCTORY PROVISIONS
These Terms and Conditions (hereinafter: the "Terms") govern the relationship between 4 BY 4 (hereinafter: the "Association", "we" or "us") and users (hereinafter: "you" or the "user") of the manual.hr web portal (hereinafter: the "Portal").
The Portal is owned and operated by:
4 BY 4
Ivana Zajca 24, 51000 Rijeka, Croatia
Registration number (OIB): [insert OIB]
Executive Delegate: Mirko Trkulja
By using the Portal, you accept these Terms in full. If you do not agree with any part of these Terms, please do not use the Portal.
These Terms apply together with the Statute of the Association and the Privacy Policy, which form an integral part of this agreement.
2. DESCRIPTION OF THE SERVICE
2.1. What is manual.hr
The manual.hr Portal is a digital platform of 4 BY 4 that enables:
Publishing and viewing information about events organized by the Association
Publishing blog content related to musical culture, art and the Association's work
Purchasing tickets for events
Managing membership in the Association and paying membership fees
Inviting new members to the Association
2.2. Public access and member-only sections of the Portal
The Portal is not intended exclusively for members of the Association. Certain parts of the Portal are publicly accessible to all visitors, without the need for registration:
All blog posts
The list of events organized by the Association
Ticket purchasing for events is available to the public when a particular event is marked as open to the public (not restricted exclusively to Association members). If an event is intended exclusively for Association members, ticket purchasing for that event is available only to logged-in members.
The following functionalities are available exclusively to registered members:
Managing your personal profile and user account
Paying membership fees and accessing member benefits
Inviting new members
Accessing content and events marked "members only"
Receiving the newsletter
3. REGISTRATION AND MEMBERSHIP
3.1. Conditions for registration
To register a user account on the Portal, you must:
Be at least 18 years of age
Provide accurate, complete and up-to-date personal data
Accept these Terms, the Privacy Policy and the Statute of the Association
Have the legal capacity to enter into a binding contract
3.2. Registration and membership fee
Registering a user account on the Portal is free of charge.
Payment of the annual membership fee is voluntary. You are not required to pay a membership fee in order to keep your user account or to have basic access to the Portal. Members who voluntarily pay the annual membership fee gain additional benefits described in Article 4 of these Terms.
3.3. Registration process
Registration on the Portal takes place through an invitation from an existing regular member of the Association, in accordance with the Statute of the Association, which requires a recommendation from an existing member for joining the Association.
The registration link (invitation) is valid for 6 months from the time it is sent
After the 6-month period expires, the invitation ceases to be valid and the invited person's data is deleted from the system
By completing the registration form and accepting these Terms, the user account is automatically activated – no additional decision or approval by the Executive Delegate is required, nor confirmation via a verification email link
The rights and obligations of a member are acquired on the day registration is successfully completed
3.4. Our responsibility
We strive to ensure that the information on the Portal is accurate and up to date, but we do not guarantee complete accuracy, reliability or availability of the Portal at all times.
All personal data you enter during registration and use of the Portal is stored in encrypted form in our database, in accordance with the measures described in the Privacy Policy.
3.5. Your responsibility
You are responsible for:
The accuracy of the data you provide during registration
Maintaining the confidentiality of your access credentials
All activities that take place through your account
Promptly notifying the Association of any unauthorized use of your account
We reserve the right to suspend or terminate your user account if:
You provide inaccurate, outdated or false data
You violate these Terms, the Statute of the Association or the general acts of the Association
You act in a way that harms the reputation or interests of the Association
You misuse the functionality for inviting new members
4. MEMBERSHIP FEE AND BENEFITS
4.1. Voluntary membership fee payment
Payment of the annual membership fee is voluntary. The amount of the membership fee for each year is determined by the Assembly of the Association, in accordance with the Statute.
Registration, basic use of the Portal and status as a member of the Association do not depend on payment of the membership fee – the membership fee provides additional benefits, but non-payment does not affect your status as a registered user of the Portal.
4.2. Method of payment
The membership fee is paid via the Portal using the Stripe payment system. Accepted payment methods are shown during the payment process.
4.3. Duration
The paid membership fee is valid for 365 days from the date of payment, after which it expires, unless the Assembly of the Association decides otherwise.
4.4. Refunds
The paid membership fee is, as a rule, non-refundable. Exceptions are considered on a case-by-case basis, based on a written request submitted to the Executive Delegate.
5. EVENTS AND TICKETS
5.1. Purchasing tickets
Tickets for events are purchased via the Portal using the Stripe payment system. After a successful purchase, the ticket (e-ticket) is sent to your registered email address.
5.2. Prices and availability
Ticket prices are determined separately for each event and may vary depending on the event category, early sales, or other promotional conditions. The number of tickets per event is limited by available capacity.
5.3. Benefits for members with a paid membership fee
Members who have paid the annual membership fee receive free admission to all events organized by the Association, subject to the available capacity of the particular event.
This benefit is available only for the duration of the paid membership and does not apply to members who have not made payment for the current period.
5.4. Cancellation and ticket refunds
If the Association cancels an event, the full amount of the paid ticket is refunded to users
Refunds for tickets on the user's initiative are possible up to 7 days before the event date, subject to a handling fee if applicable
After this deadline expires, refunds are not possible, except in exceptional circumstances decided upon by the Executive Delegate
5.5. Program changes
The Association reserves the right to change the date, time, location or performers of an event due to circumstances beyond its control. Users will be notified in a timely manner of any significant changes.
6. CONTENT AND USER CONDUCT
6.1. Association content
Blog posts, event descriptions and other content published by the Association are owned by the Association and protected by copyright.
6.2. User-generated content
If the Portal allows users to publish content (comments, reviews, etc.), you retain ownership of your content, but you grant us the right to use that content for the purpose of operating the Portal.
You must not publish content that is unlawful, offensive, discriminatory, that infringes the rights of third parties, or that otherwise harms the Association or other users.
6.3. Removal of content
We reserve the right to remove any user content that violates these Terms, without prior notice.
7. PAYMENTS
7.1. Payment service provider
All online payments on the Portal (membership fees and tickets) are processed through the Stripe payment system. We do not store your payment card details – this data is processed exclusively by Stripe, in accordance with their security standards (PCI DSS).
7.2. Currency and taxes
All prices on the Portal are expressed in euros (EUR) and include all applicable taxes, unless otherwise stated.
7.3. Failed payments
If a payment fails for any reason, the transaction will not be considered completed, and you will not receive access to the benefit or ticket until the payment is successfully processed.
8. INVITING NEW MEMBERS
8.1. Right to invite
Registered members may invite new people to join the Association through the invitation functionality on the Portal, in accordance with the Statute, which requires a recommendation from an existing member.
8.2. Responsibility when inviting
When inviting a new person, you are obliged to:
Ensure you have that person's consent to send the invitation
Use the invitation functionality exclusively for legitimate purposes, and not to send unsolicited messages (spam)
Only invite persons whom you reasonably believe meet the membership conditions (18+ years of age)
8.3. Validity of the invitation
A sent invitation is valid for 6 months. If the invited person does not complete registration within this period, the invitation and associated data are automatically deleted.
9. COMMUNICATION
9.1. Transactional messages
By registering, you agree to receive transactional emails necessary for the functioning of your account (registration confirmations, e-tickets, payment confirmations, account security notices, etc.). These messages cannot be disabled while you use the Portal.
9.2. Newsletter
The newsletter is sent exclusively to registered members who have given explicit consent. You may withdraw your consent at any time via the unsubscribe link in the newsletter or through your account settings.
10. PROTECTION OF PRIVACY
The collection, processing and protection of your personal data is governed by a separate document – the Privacy Policy, which forms an integral part of these Terms and is available on the Portal.
By using the Portal, you confirm that you are familiar with the Privacy Policy and accept the data processing practices described therein.
11. LIMITATION OF LIABILITY
11.1. Availability of the Portal
We strive to ensure continuous availability of the Portal, but we do not guarantee that the Portal will always be available, uninterrupted or error-free. We reserve the right to temporarily suspend the operation of the Portal for maintenance or technical reasons.
11.2. Limitation of liability
To the extent permitted by law, the Association shall not be liable for:
Indirect, incidental or consequential damages arising from the use or inability to use the Portal
Loss of data, revenue or opportunities arising from the use of the Portal
Actions or omissions of third parties (including Stripe)
Circumstances beyond our reasonable control (force majeure)
Nothing in these Terms excludes or limits the liability of the Association in cases where such exclusion or limitation is prohibited by applicable law.
12. DISCLAIMER OF WARRANTIES
The Portal is provided "as is" and "as available", without any warranties, express or implied, including, but not limited to, warranties of fitness for a particular purpose, uninterrupted operation, or absence of errors.
13. FORCE MAJEURE
The Association shall not be liable for failure or delay in fulfilling its obligations caused by circumstances beyond its reasonable control, including, but not limited to: natural disasters, epidemics, states of war, acts of terrorism, power supply interruptions, telecommunications infrastructure failures, or decisions of public authorities.
14. TERMINATION OF USE AND ACCOUNT SUSPENSION
14.1. Termination by the user
You may close your user account at any time by contacting the Association, in accordance with the procedure described in the Privacy Policy.
14.2. Suspension or termination by the Association
We reserve the right to suspend or terminate your access to the Portal, with prior warning (except in cases of serious violations), if:
You violate these Terms or the Statute of the Association
You act in a manner that harms other users or the Association
You are issued a disciplinary measure of exclusion from membership in accordance with the Statute (Article 16)
14.3. Consequences of termination
After termination of use of the Portal, your access to the user account is revoked. Processing of personal data after termination is governed by the Privacy Policy.
15. DISPUTE RESOLUTION
15.1. Internal resolution
In the event of a dispute, we encourage users to first contact us for an amicable resolution via the contact details listed in Article 26.
15.2. Disputes committee
In accordance with the Statute of the Association (Article 35), a committee of three members appointed by the Assembly is competent for resolving disputes and conflicts of interest within the Association.
15.3. Governing law and jurisdiction
These Terms are governed by and construed in accordance with the law of the Republic of Croatia. For any disputes that cannot be resolved amicably, the competent court in Rijeka shall have jurisdiction.
15.4. Alternative dispute resolution (consumers)
In accordance with the Consumer Protection Act, users who have consumer status may initiate alternative dispute resolution proceedings before the competent authority, or via the European Commission's Online Dispute Resolution Platform: https://ec.europa.eu/consumers/odr
16. INTELLECTUAL PROPERTY
16.1. Copyright
All content on the Portal, including text, graphics, logos, icons, images, audio and video recordings, data and compilations, software, design and layout, is protected by copyright.
Copyright owner: 4 BY 4
All rights reserved. No part of the Portal may be reproduced, distributed, displayed or transmitted in any form without the Association's prior written permission.
16.2. Trademarks
"4 KROZ 4", "4 BY 4", logos and other trademarks displayed on the Portal are registered or unregistered trademarks of the Association.
Use of these marks without our prior written permission is prohibited.
16.3. License to use
We grant you a limited, non-exclusive, non-transferable and revocable license to:
Access and use the Portal for personal, non-commercial purposes
Download and print materials for personal use
Share links to publicly available content
16.4. Copyright infringement
If you believe that content on the Portal infringes your copyright, please contact us with:
A description of the copyrighted work that has been infringed
The location of the disputed content on the Portal
Your contact details
A statement made in good faith
An electronic or physical signature
17. MISCELLANEOUS
17.1. Entire agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Association regarding the use of the Portal.
These Terms supersede all prior oral or written agreements.
17.2. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be removed or limited to the minimum extent necessary, and the remaining provisions will remain in effect.
17.3. Waiver
Failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Waiver of any breach does not constitute a waiver of any prior or subsequent breach.
17.4. No assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights or obligations to a third party at any time.
17.5. Relationship of the parties
Nothing in these Terms creates a partnership, joint venture, agency relationship or employment relationship between you and the Association.
17.6. Response time
Where these Terms refer to a "business day," this means a business day in the Republic of Croatia, excluding official public holidays.
17.7. Language
These Terms are drafted in the Croatian language. In the event of a conflict between the Croatian version and any other language version, the Croatian text shall prevail.
17.8. Contact for legal matters
For questions regarding these Terms, please contact:
4 BY 4
Ivana Zajca 24
51000 Rijeka
Croatia
Email: [insert official email]
Phone: [insert contact phone]
18. TRANSITIONAL AND FINAL PROVISIONS
18.1. Entry into force
These Terms enter into force on October 7, 2025.
18.2. Amendments
Amendments to these Terms are adopted by the Executive Delegate of the Association.
We will notify users of any significant changes at least 14 days before they take effect.
18.3. Existing users
Existing users who registered before these Terms took effect automatically accept the new Terms by continuing to use the Portal.
If you do not agree with the changes, you may close your account before the new Terms take effect.
18.4. Hierarchy of documents
In case of conflict between:
The Statute of the Association and these Terms – the Statute shall prevail
These Terms and the Privacy Policy – these Terms shall prevail on matters of use, and the Privacy Policy on matters of data protection
These Terms and special conditions for individual services – the special conditions shall prevail
19. SPECIAL PROVISIONS FOR INDIVIDUAL SERVICES
19.1. Rules for comments and discussions
If the Portal includes the ability to comment or discuss, the following rules apply:
Permitted:
Constructive comments and feedback
Sharing personal experiences related to events
Asking questions about the Association or events
Prohibited:
Offensive, discriminatory content or hate speech
Spam, advertising or self-promotion
False information or defamation
Violation of other persons' privacy
Any unlawful content
We reserve the right to remove any content that violates these rules and to suspend users who repeatedly violate them.
19.2. Photography and recording at events
At events organized by the Association:
Official photographic and video material may be used for promotional purposes
By attending an event, you consent to the possibility of being photographed/recorded
If you do not wish to be recorded, please inform staff at the entrance
Personal photography and recording may be restricted or prohibited depending on the event
19.3. Accessibility
We strive to make the Portal accessible to persons with disabilities in accordance with applicable accessibility standards.
If you encounter accessibility issues, please contact us so we can improve your experience.
20. PROTECTION OF MINORS
20.1. Age limit
The Portal is intended exclusively for persons over 18 years of age.
You must not register if you are under 18 years of age.
20.2. Parental responsibility
Parents and guardians are responsible for supervising their children's online activities.
If we learn that a minor has provided personal data, we will immediately delete that data and suspend the account.
20.3. Reporting
If you suspect that a minor has created an account on the Portal, please notify us immediately.
21. CODE OF CONDUCT FOR MEMBERS
21.1. Expected conduct
As a member of the Association, you are expected to:
Respect other members and staff
Behave professionally and courteously
Preserve the reputation of the Association
Actively participate in the work of the Association (for regular members)
21.2. Undesirable conduct
Undesirable conduct includes:
Harassment of other members or staff
Discrimination on any basis
Violent or threatening behavior
Destruction or damage of the Association's property
Unlawful activities
Conduct that harms the reputation of the Association
21.3. Disciplinary measures
In accordance with the Statute (Article 16), a member may be issued:
A warning – written notice
Exclusion from membership – permanent removal
The decision is made by the Executive Delegate, with the right of appeal to the Assembly.
22. TRANSPARENCY AND REPORTING
22.1. Work reports
In accordance with the Statute, the Assembly adopts an annual work report and financial report.
Members have the right to access these reports and may raise questions at the Assembly.
22.2. Financial transparency
The Association maintains business books and prepares financial reports in accordance with regulations on non-profit accounting.
Members have the right to inspect the material and financial operations of the Association.
22.3. Public nature of operations
In accordance with the Statute (Article 7), the work of the Association is public.
Meetings of the Association's bodies are open to the public, except in exceptional cases determined by the Statute.
23. COOPERATION WITH OTHER ORGANIZATIONS
23.1. Partnerships
The Association may establish partnerships with other associations, institutions and organizations with similar objectives.
Members will be informed of significant partnerships.
23.2. Federation
In accordance with the Statute (Article 6), the Association may join federations, associations, networks and other forms of affiliation.
The decision on joining is made by the Assembly of the Association.
23.3. International cooperation
The Association may cooperate with international organizations and participate in international projects.
24. SUSTAINABILITY AND SOCIAL RESPONSIBILITY
24.1. Environmental responsibility
The Association is committed to environmentally responsible operations:
Reducing paper documentation (digitalization)
Responsible waste management at events
Promoting environmental awareness among members
24.2. Social responsibility
The Association promotes:
Equal opportunities for all members
Inclusivity and diversity
Broader public access to culture and art
Support for the local community
25. ACCEPTANCE OF TERMS
By registering on the Portal and checking the box "I accept the Terms and Conditions," you confirm that:
✓ You have read and understood these Terms
✓ You agree to be bound by these Terms
✓ You are 18 years of age or older
✓ You have the legal capacity to enter into a binding contract
✓ All information you provided is accurate
✓ You accept the Statute and general acts of the Association
✓ You accept the Privacy Policy
✓ You understand that payment of the membership fee is voluntary and provides additional benefits
If you do not agree with any provision of these Terms, do not use the Portal.
26. CONTACT INFORMATION
For any questions, comments or complaints regarding these Terms, please contact:
4 BY 4
Ivana Zajca 24
51000 Rijeka
Croatia
Registration number (OIB): [insert OIB]
Executive Delegate: Mirko Trkulja
Email: [insert official email]
Phone: [insert contact phone]
Business hours:
Monday - Friday: 10:00 AM - 6:00 PM
(or by appointment)
Web: manual.hr
ACKNOWLEDGMENT OF ACCEPTANCE
Last updated: October 7, 2025.
Version: 1.1
4 BY 4
Mirko Trkulja
Executive Delegate
NOTE: These Terms and Conditions have been drafted in accordance with the Consumer Protection Act (Croatian Official Gazette 41/14, 110/15, 14/19, 70/23), the Electronic Commerce Act (Croatian Official Gazette 173/03, 67/08, 36/09, 130/11, 30/14, 32/19), the General Data Protection Regulation (GDPR), and other applicable regulations of the Republic of Croatia and the European Union.
This English version is a translation provided for informational purposes. In case of any discrepancy, the original Croatian version remains authoritative.